Randi Long
With a career rooted in the vibrant world of hospitality, Randi has consistently demonstrated a passion for customer service, operational efficiency, and business development. Currently serving as an Associate at Navigator Consulting, Randi brings a wealth of experience and a proven track record in the industry.
Randi's journey in the hospitality industry began early in life in a Montana tourist town, and she went on to study Hotel and Restaurant Management at Spokane Community College. Her professional path has included key roles that highlight her versatility and commitment. Notably, she served as the Catering Director for Gonzaga University under Sodexo, where she honed her expertise in operational efficiency.
Prior to her current role, Randi made significant contributions at Food Services of America/US Foods from 2005 to 2020. Here, she focused on projects that enhanced food service operations and improved client satisfaction, reinforcing her reputation as a strategic leader in the industry.
Designations & Highlights
Randi's professional journey is marked by significant achievements and leadership roles. At Spokane’s Centerplate, she gained valuable experience in food and beverage management at the Spokane Arena and Convention Center, laying the groundwork for her future success. She later channeled her entrepreneurial spirit into owning and managing restaurants and nightclubs, where she focused on creating positive cultures and implementing systems for operational success.
Academically, Randi’s foundation in Hotel and Restaurant Management from Spokane Community College has been instrumental in her career. She further expanded her impact on the industry by founding Social One, a Social Media Management and Consulting business. Through this venture, she helps businesses strengthen their online presence and effectively engage with their customers, utilizing her deep industry insights.
In addition to her extensive experience in hospitality, Randi is a dedicated professional with a passion for helping businesses navigate the ever-changing landscape of hospitality and social media.
Personal Philosophy
Randi believes in the power of connection and the importance of creating memorable experiences for customers, driven by her commitment to excellent service and helping others achieve their American dream.